Telehealth
A convenient option for a busy life
Reach Psychology provide online and telehealth video sessions, allowing anyone to consult with a psychologist without visiting a physical location.
This service enables people living in rural or remote areas to access the same level of specialised psychological care.
Reach Psychology has experience in fostering strong therapeutic relationships online with our clients, and many clients prefer online as a convenient option for a busy life.
What is a Telehealth Session?
A Telehealth session is a consultation with your psychologist conducted via video conferencing or over the phone, similar to a regular face-to-face session. We use Zoom for video sessions, but you can also opt for a phone consultation if you prefer.
To join a Zoom Telehealth session, yo’ll need:
A private and comfortable space
A reliable internet connection
A camera and microphone connected to your computer
Speakers or headphones
Zoom is browser-based, so there’s no need to download any software.
Once your Telehealth session is scheduled, you’ll receive instructions on how to join.
Can I get a private health rebate for a Telehealth session?
Most Australian health funds now cover teleconsultations with psychologists, subject to the following conditions:
The patient is already receiving treatment and has seen the psychologist within the past six months, or
For new patients, the telepsychology service is recommended by their general practitioner, and
The service follows the guidelines set by the Australian Psychological Society.
We recommend checking with your specific health fund to confirm coverage for psychological treatment and Telehealth services.
Can I get a Medicare rebate for Telehealth Sessions?
Yes, all the same Medicare rebates are offered whether online or face-to-face consultations.